six6e's Privacy Policy
Protecting your personal information is our highest priority. This policy clearly explains what data we collect, how it is used, and what rights you have.
Table of Contents
1 Introduction and Scope
six6e ("we", "our", or "platform") is an online casino and betting service operated for Bangladeshi players. This Privacy Policy ("Policy") applies to our website, mobile version, and all associated services.
By using our platform, you are considered to have agreed to this Policy. We respect your personal information and strive to keep it with the utmost care.
This Policy applies only to the six6e platform. We are not responsible for any third-party websites or services. We are committed to complying with relevant personal data protection regulations applicable in Bangladesh.
2 Information We Collect
We may collect the following types of information:
- Identity Information: Your full name, date of birth, national ID number, or passport details, required for account verification.
- Contact Information: Email address and mobile number.
- Financial Information: bKash, Nagad, Rocket, Upay, or bank account numbers — solely for the purpose of processing transactions.
- Account Activity Information: Login history, betting records, deposit and withdrawal history, and bonus usage details.
- Technical Information: IP address, device type, operating system, browser details, and session data.
- Communication Records: Records of your conversations with our support team via live chat or email.
3 How We Collect Information
We collect information through various methods:
- Directly Provided Information: What you provide yourself during registration, verification, or transactions.
- Automatic Collection: Information collected automatically through cookies, log files, and technical means while you use our platform.
- Through Third Parties: Information received from payment processors or identity verification service providers, which helps us ensure the quality of our services.
- Public Sources: From public databases as needed to comply with fraud prevention and anti-money laundering (AML) regulations.
4 Purpose of Data Use
We use the information collected for the following purposes:
- Creating, verifying, and managing your account.
- Processing deposits, withdrawals, and other financial transactions.
- Providing gaming services, bonus offers, and promotional benefits.
- Preventing fraud, money laundering, and other illegal activities.
- Ensuring responsible gaming and identifying problematic behavior.
- Providing customer service and technical support.
- Improving the platform and enhancing the user experience.
- Meeting regulatory requirements.
- Contacting you with relevant offers and updates with your consent.
We never sell your information to third parties or rent it out for advertising purposes.
6 Cookies and Tracking Technologies
Our website uses cookies and similar technologies. Cookies are small data files stored on your device that improve the functionality of our platform.
Types of cookies we use:
- Essential Cookies: Necessary for login sessions, security tokens, and the basic functionality of the platform — these cannot be disabled.
- Functional Cookies: Remember your preferred language, display settings, and other preferences.
- Analytical Cookies: Track page visits, click patterns, and technical errors to help improve the platform.
You can block or delete most cookies by changing your browser settings. However, disabling essential cookies may affect platform functionality.
7 Data Protection and Security
six6e follows industry-standard technologies and practices to protect your personal information:
- SSL Encryption: All data transmitted on our platform is protected by 256-bit SSL encryption.
- Data Encryption: Sensitive financial and identity information is stored in encrypted form in our database.
- Access Control: Only authorized personnel have limited access to necessary information.
- Security Audits: Regular security testing and vulnerability assessments are conducted.
- Two-Factor Authentication: Two-step verification is available for account protection.
Transmitting information over the internet is not completely secure. While we strive to ensure maximum security, no method is 100% impenetrable. You are therefore advised to use a strong password and never share it with anyone.
8 Data Retention Period
We retain your information only for as long as necessary:
- Active Account: All account-related information is retained while the account remains active.
- After Account Closure: Financial transaction records and KYC documents are retained for a defined period in accordance with regulatory requirements.
- Marketing Data: Deleted as soon as possible once you withdraw your consent.
- Cookie Data: Functional cookies are generally deleted at the end of a session; persistent cookies have a maximum lifespan of 12 months.
After the retention period, information is securely deleted or permanently anonymized.
9 Your Rights
You have the following rights regarding your personal information:
- Right of Access: The right to receive a copy of the information we hold about you.
- Right to Rectification: The right to request correction of any inaccuracies in your information.
- Right to Erasure: The right to request deletion of your information in certain circumstances, though this may be limited where legal or regulatory obligations exist.
- Right to Object to Processing: The right to object to the processing of your information for specific purposes.
- Right to Portability: The right to receive your information in a structured, machine-readable format.
- Right to Withdraw Consent: The right to withdraw consent for marketing communications at any time.
To exercise these rights, email [email protected] or contact our 24/7 live chat. We will respond as quickly as possible, within a maximum of 30 business days.
10 Privacy of Minors
six6e strictly does not provide services to anyone under the age of 21. We do not knowingly collect personal information from any minor.
If we become aware that a person under the age of 21 has created an account, that account will be closed immediately and all associated information will be deleted.
If you believe a minor is using our platform, please notify us immediately at [email protected].
11 Changes to Policy
six6e may update this Privacy Policy from time to time. For any significant changes:
- The date of the update will be noted on this page.
- If the changes are material, a notification will be sent to your registered email.
- Continued use of the platform after the changes will be considered as your agreement to the new policy.
We recommend that you review this page regularly so you remain informed of the latest policy.
12 Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
Email: [email protected]
Live Chat: Support available in Bengali 24 hours a day, 7 days a week.
Response Time: Maximum 30 business days for email complaints.
We take your privacy seriously and are committed to resolving any complaints quickly and fairly.